Privacy Policy
Last updated: April 2025
Who We Are
The Car Care Company is a vehicle management service registered on the Isle of Man. Our registered address is 36 Spring Valley Industrial Estate, Douglas, IM2 2QS. You can contact us at info@thecarcarecompany.com or by calling +44 7624 406952.
What Information We Collect
We collect information you provide directly to us, including:
- Your name and contact details (phone number and/or email address)
- Vehicle information (make, model, year)
- Details of the services you enquire about or book
- Any additional information you choose to provide in your enquiry
- Marketing preferences (if you opt in)
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the services you request
- Manage your account and service history
- Send you service reminders and updates relevant to your vehicle
- Send marketing communications if you have opted in to receive them
- Comply with our legal obligations
Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR and Isle of Man data protection law:
- Contract: To provide the services you have requested
- Legitimate interests: To manage our business and communicate with clients
- Consent: For marketing communications, where you have opted in
How We Store Your Data
Your data is stored securely using Supabase, a cloud-based database service. We retain your data for as long as we have an active relationship with you, and for a reasonable period thereafter in case you return as a client. You may request deletion of your data at any time.
Who We Share Your Data With
We do not sell your personal data. We may share it with:
- Trusted third-party service providers who carry out work on your vehicle on our behalf (e.g. service centres, bodywork specialists). These parties are only given the information necessary to carry out the work.
- Our software providers (Supabase, Formspree) who process data on our behalf under appropriate data processing agreements.
- Law enforcement or regulatory authorities where required by law.
Your Rights
Under Isle of Man and UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing at any time
- Lodge a complaint with the Isle of Man Information Commissioner's Office
To exercise any of these rights, contact us at info@thecarcarecompany.com.
Cookies
Our website does not currently use tracking cookies or analytics tools. We may update this policy if this changes.
Changes to This Policy
We may update this privacy policy from time to time. The latest version will always be available at this URL. If we make significant changes, we will notify active clients directly.
Contact
If you have any questions about this policy, contact us at info@thecarcarecompany.com or write to us at 36 Spring Valley Industrial Estate, Douglas, IM2 2QS.